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COFİEL GÜZELLİK VE BAKIM HİZMETLERİ A.Ş. CLARIFICATION TEXT

This clarification text is written according to Law No. “6698” section of “Protection of Personal Data Law”. Purpose of this text is to inform who use the call center and website of “COFİEL GÜZELLİK VE BAKIM HİZMETLERİ A.Ş”. (the "Company") regarding the processing of personal data. Written for information purposes only.

1-Purpose of Processing Personal Data

Collected personal data, within the framework of the personal data processing conditions specified in Articles 5 and 6 of the Law:

  • Customer relationship management processes
  • Follow-up requests and complaints
  • Execution of activities in accordance with the legislation
  • Conducting communication activities
  • Carrying out activities for customer satisfaction
  • Advertising/ Campaign / Promotion processes
  • Providing information to authorized people, institutions and organizations

If you share it with us, your processed personal data is as follows:

Data Category      

 

                                    

Personal Data Processed Under the Category_                              
Identity data Name Surname/ Turkish ID number/ E-mail Address
Communication data

 

 

 Your phone number / Your address
Visual and Audio Recordings Audio recording (In case you call our call center)
Transaction Security Data

 

 

 Log records (During your visit to our website)
Customer Transaction Data Cargo Delivery Info / Your appointment information

 

In addition, we have to indicate that usage of mandatory and analytical cookies on our website, and in this context, we process various information about the visit, such as internet protocol (IP) address, time spent on our website, visit times. The purposes of processing the said data; to provide a better, faster and safer experience and/or new features on our website, to collect statistical information on the use of the site and to make improvements to the site. To change your preferences regarding the use of cookies, to block or delete cookies, simply change the settings of your internet browser. Thus, you can prevent the saving of cookie files on your device by our website or delete previously saved cookies.

2-Parties and Purpose of Transfer of Personal Data

Your collected personal data may be transferred to suppliers and authorized public institutions and organizations within the framework of the personal data processing conditions specified in Articles 8 and 9 of the Law and the above-mentioned data processing purposes.

3-Method and Legal Reason for Personal Data Collection

Your personal data is collected in whole or in part, automatically or non-automatically, in written, verbal, electronic and other ways, and it is "explicitly stipulated in the laws" in Articles 5 and 6 of the Law No. 6698, provided that it is directly related to the establishment or performance of the contract, it is necessary to process the personal data of the parties to the contract, "it is necessary for the data controller to fulfill its legal obligation"; If you approve the sending of electronic commercial messages, your above-mentioned identity and communication data are processed based on the legal reason of "explicit consent".

4-Rights of Data Owners and Use of These Rights

Your requests within the scope of Article 11 of the Law "regulating the rights of the person concerned", can be send or delivered to our companies address “Suadiye / Öncü Street / Büyükhanlı Blocks / B Block No: 2/1 Inside Door No: 14 Kadıköy / Istanbul” in writing, via a notary public or by using the methods determined in accordance with the "Communiqué on Application Procedures and Principles to the Data Controller".

CLARIFICATION TEXT ON COOKIES

“COFİEL GÜZELLİK VE BAKIM HİZMETLERİ A.Ş”. CLARIFICATION TEXT ON COOKIES

  1. General

This clarification text is written according to Law No. “6698” section of “Protection of Personal Data Law”. Purpose of this text is to inform who use the call center and website of “COFIEL GÜZELLİK VE BAKIM HİZMETLERİ A.Ş”. (the "Company") regarding the processing of personal data. Written for information purposes only.

Various information regarding the visit such as internet protocol (IP) address, visited pages, visit times are processed for the visitors of our website. The purposes of processing the said data; to provide a better, faster and safer experience and/or new features on our website, to collect statistical information on the use of the site and to make improvements to the site.

Personal data is collected through automatic methods, mostly through cookies during your visit to our website, and the legal basis for this is the Company's legitimate interests, a potential or existing contractual relationship and your explicit consent for some cookies.

Personal data within this scope are shared with our suppliers, service providers and business partners from whom we provide hosting and analytics services for the purposes of accessing the website, obtaining statistical data on visits to the website, and improving the user experience on the website.

  1. Usage of Cookies

Cookies are small text files saved on your device so that your preferences and some of your information can be remembered on your next visits by the websites you visit. When you first visit a website, a cookie is saved on your device via your browser. When you visit the same site again with the same device, your browser checks whether there is a cookie stored on your device for the site, and if there is a record, it transmits the data in the record to the website you are visiting. Thus, the website understands that you have visited the site before and can take certain steps to improve your experience. The cookie types were basically as follows:

Mandatory cookies: Since mandatory cookies are essential for the correct functioning of our website, we cannot disable them.

Function cookies: Function cookies add additional functionality to our website and allow us to customize it for you.

Analytics / performance cookies: Analytics cookies allow us to measure and improve the performance of our website. For example, information such as which pages are visited most frequently and how visitors navigate through the site are collected through these cookies. Said information is statistical aggregate data (for example, information that a certain number of people visited a certain page). Therefore, these data do not contain any information on an individual basis.

Targeting cookies: Targeting cookies are placed on our website by our advertising partners. By means of these cookies, a profile is created according to your interests, and advertisements that may be of interest to you are displayed on our site and on different websites.

  • The cookies used on our website other than the mandatory and functional cookies are:

Google Analytics: It is a web analysis tool that analyzes how users use the website. Anonymous information about your use of the website and your IP address are sent to Google by your browser and stored by Google. It enables the determination of site traffic and usage details.

  1. Blocking Cookies

To change your preferences regarding the use of cookies, to block or delete cookies, simply change the settings of your internet browser. Thus, you can prevent the saving of cookie files on your device by our website or delete previously saved cookies. However, blocking or deleting cookies may require you to re-adjust your preferences (for example, change your language selection) each time you visit our website, and you may not be able to use some features on our site.

You can find the necessary information to turn off cookies in the help pages of your internet browser.

  1. Rights of Data Owners and Use of These Rights

Your requests within the scope of Article 11 of the Law "regulating the rights of the person concerned", can be send or delivered to our companies address “Suadiye / Öncü Street / Büyükhanlı Blocks / B Block No: 2/1 Inside Door No: 14 Kadıköy / Istanbul” in writing, via a notary public or by using the methods determined in accordance with the "Communiqué on Application Procedures and Principles to the Data Controller".

 

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